General Terms and Conditions with Customer Information

Terms and conditions for booking training courses

1. Any training courses organised by the bikablo® akademie itself are booked, paid for and cancelled, as applicable, online via our ticketing partner XingEvents/amiando (Xing AG). Payment methods are shown at the appropriate point in the payment process.

2. Once you have registered, you will receive a digital confirmation of your registration as well as an invoice from XingEvents/amiando (Xing AG). The invoice must be paid in advance in order to attend the course.

3. Cancellations are also processed directly via XingEvents/amiando. Cancellations made 30 days or more prior to the training course incur a charge of 10% of the training course fee. For cancellations made less than 30 days prior to the event the training course fee must be paid in full. You may send a replacement participant. Please note that any cancellation fees are handled directly by XingEvents/amiando.

4. We reserve the right to cancel the training course, even at short notice. In the event of such a cancellation, you will be immediately refunded any amounts already paid.

5. For bikablo® akademie training products named on this website, but offered by other providers, the full terms and conditions and booking protocols for those providers apply.

6. If you are unable to book using XingEvents/amiando, you can book our training courses via email ( and pay through a direct invoice. Unfortunately we have to charge a processing fee of EUR 120 per booking. Any contents specified in these Terms and Conditions, which do not correspond to the Xing/amiando booking process, also apply for direct bookings via email.

7. All prices are excluding VAT.

Additional customer information 

(The terms and conditions detailed below include legal information about your rights in accordance with the provisions for distance contracts and contracts concluded by electronic means)

1. Scope of applications

Our terms and conditions and consumer information outlined here are an integral part of the contract. These terms and conditions apply for all consumers (Section 13 of the German Civil Code [BGB]).
A consumer is any natural person, who enters into a legal transaction for a purpose that can be attributed neither to their commercial nor their self-employed professional activity.

They shall be fully accepted by the customer as valid at the time at which the contract is concluded. Any differing or conflicting terms and conditions are hereby rejected, and shall not form an integral part of the contract.

2. The contracting party

The sales contract is made with:

bikablo® GmbH & Co. KG
Lüderichstr. 2-4, 51105 Cologne, Germany
Fon: +49 (0)221 – 98 55 90-20
Office and Local Court (Amtsgericht) Cologne,
HRA 31306 General Partner: Scholz & Haussmann GmbH,
HRB 84443
 Executive Director: Martin Haussmann

3. Tender and conclusion of contract

a) The training courses represented in the online shop do not constitute a legally binding offer, but a request to order or to submit an application. Subject to errors.

b) The language of the contract is exclusively German. The text of the contract (registration details and the terms and conditions) is stored by the provider. The text is only stored for a limited time however and is not accessible to you. Therefore please make sure that you print out or save a copy.

c) By clicking on the “Buy” [Kaufen] button, you agree to a binding order of the goods listed on the order page and you will receive an order confirmation.

d) Once you have registered, you will receive a confirmation of your registration and an invoice from the event organiser (bikablo® GmbH & Co. KG) via the ticketing provider XingEvents/amiando (Xing AG). Only then is the sales contract deemed to be concluded.

e) For all training courses you will receive a list of hotels. Please arrange your reservation directly with the hotel. Any costs relating to your accommodation are to be paid at the hotel upon receipt of invoice. For training courses at the Grube Louise conference centre, we will reserve a room on your behalf. The hotel costs/conference package are to be paid directly at the conference centre upon receipt of invoice.

4. Cancellation policy

Cancellation rights for consumers: Insofar as you are the consumer (i.e. any natural person, who enters into a legal transaction for a purpose that can be attributed neither to their commercial nor their self-employed professional activity), you have the right to cancel in accordance with the provisions of statutory regulations.

You can cancel your contract in writing (e.g. by mail, fax or email) within 14 days, without having to state a reason. The cancellation term begins once this information has been received in writing and not before we have fulfilled our obligations to provide information in accordance with article 246, section 2 in conjunction with section 1, paragraph 1 and 2 of the Introductory Act to the Civil Code [EGBGB] as well as our obligations in accordance with section 312g, paragraph 1, sentence 1 of the German Civil Code [BGB] in conjunction with article 246, section 3 Introductory Act to the Civil Code [EGBGB]. The deadline for cancellation is deemed to be met, provided the cancellation request is submitted in good time. The cancellation request is to be sent to:

bikablo® GmbH & Co. KG
for Visual Thinking, Learning and Collaboration

Lüderichstr. 2-4, 51105 Cologne, Germany
Fon: +49 (0)221 – 98 55 90 -20
Office and Local Court (Amtsgericht) Cologne,
HRA 31306 
General Partner: Scholz & Haussmann GmbH,
HRB 84443
 Executive Director: Martin Haussmann

Special notices: Your right to cancel expires if the contract has been fully completed on both sides at your request before you have exercised your right to cancel.

Consequences of cancellation: In the event of a valid cancellation, the payments or goods received by both parties are to be refunded/restored as appropriate.

End of the cancellation policy.

5. Payment

You only qualify for the right of compensation when the claims against us are legally justified or undisputed, or confirmed by us in writing.

6. Data protection

Customer data are held for internal processing, billing and information purposes. You can reject the use of your data for further information. Please inform us of this in writing or by email.

If you agree to be included in our newsletter when you book a training course, the following applies in accordance with the Data Protection Act: “The use of your data to advertise similar products and services is not excluded. You can opt out of this use at any time, without incurring any costs other than the basic tariff costs for the transmission.”

7. Final provisions

a) The right of the Federal Republic of Germany applies, with the exclusion of its provisions on international private law. The provisions of the UN Convention on Contracts for the International Sale of Goods do not apply here.

b) If the customer is a dealer, a corporate body under public law, or a special fund under public law, the only court of jurisdiction for all disputes pertaining to this contract is in Cologne. The right of the organisation bikablo® GmbH & Co. KG to appeal to another court of jurisdiction remains unaffected.