Visual Process Mapping

Drawing, examining and improving processes together

Strategic reorientation, business models, workflows and data interfaces: Thinking with the pen can play a key role at all levels of the process view. Those who work together as a team receive a personal identification with the project, a quick common understanding and more creative solutions.

Give your process documentation a clarity, emotion and dynamism that you can not achieve with traditional methods. In this training special you will learn techniques, visual vocabulary and visualization methods for different complexity levels and apply them to your own case studies.


for people with
visualization skills


visual methods for change projects
and workflows


trainer team:
Two specialist trainers
including Lean Six Sigma
and Business Agility competences


880,– EUR

  • Content

    Interdisciplinary teams that deal with strategic changes or improving work processes often no longer see the wood for the trees. Is there a big plan? Are we talking about the whole or about the detail? Where are values created and where are they wasted? What do processes and handovers look like from different perspectives? Who is involved in what? Where are the levers for improvement? How deep must be entered into detail?

    We are convinced: Visualization offers a way out of the complexity thicket. Whether you draw the „big picture“ of a change project with your team or are on the trail of the devil in the details of data interfaces – collaborative thinking with the pen helps to visualize strategies and to record, analyze and optimize processes.

    In our training special you will learn …

    • a fast visualization technique, with which you can bring your questions and ideas „quick & dirty“ into conversation,

    • a simple visual vocabulary of pictograms for roles, documents, media, steps and rules,

    • and visual methods developed by bikablo especially for the different complexity levels of process analysis.

    all this you can use for yourself as a visual facilitator – or for the small group work, in which all involved grab the pen.

  • Agenda

    We will address the different altitudes in the process analysis with our own questions:

    Meta-level for change processes: the satellite perspective

    What is the big plan and our intention? What influence do markets, global trends and internal organizational dynamics have? What are our basic assumptions and thinking models? What common vision can we agree on? What are the principles and values ​​of our cooperation?

    For every case example, we find a suitable set of questions, which we explore with strategy pictures, principles posters or workgroup templates. Even the classic „hero’s journey“ with the company as the protagonist can lead to a common understanding here.

    Macro level for change processes: the helicopter perspective

    What are the main process and supporting processes? What are the key phases, participants and resources? Who is the customer, who is the supplier, which values ​​should be created and which rules, tasks and structures are necessary for this?

    Visualization techniques to answer these questions can be process maps, theme logos, visualized user stories or thought sketches.

    Meso and micro level for workflows: the magnifying glass perspective

    Which events, sub-processes and activities are crucial in the daily process? Who works together with whom? Where are interfaces and bottlenecks? What can be automated, what not? What works well and what errors, bottlenecks or wastes become visible?

    We work on these questions with process comics in the swimming lane layout on the basis of the SIPOC (Supplier Input Process Output Customer) principle.

    Practical Case: You work on your own case study with the new methods and reflect the result in the circle of the learning group.

  • Target group

    You have already attended a bikablo visualization training or similar training and are familiar with visualization baseline techniques.

    You are a process or change consultant, an agile coach or in any other role in the field of process analysis and optimization active and open to participatory work.

    You can bring a process case example to work on in the second day in an interdisciplinary group.

    Especially for:​

    Process- &  Change consultants

    Project Manager, Agile Coach, Scrum Master or Iteration Manager

    Process- Business-, IT analysts

    Trainer, Coach or Facilitator

    User Experience Expert, Business Analyst

  • Additional services

    Preliminary: In preparation, you receive a special matrix, with which you can classify and process your case study at the various complexity levels.​

    Visual vocabulary cheat sheets: You get an extensive and structured collection of process pictograms for roles, media, documents and actions.

    Documentation: For your follow-up we will create a digital photo documentation with all the inputs of the trainers and the results of the study group.

    bikablo alumni community: Everyone who has attended training with us will receive an invitation to join this online community for a wealth of tips, links and recommendations. The centerpiece is a forum in which the members can exchange views on visualization topics and share their own icons, keyframes and posters with others.​

    Neuland discount: One-off 15% discount for purchase Neuland material

  • Information at a glance

    Price​: 880,– EUR incl. Room and material costs, lunch and snacks, plus VAT

    Location: Mechelen

    Trainer: Koen De keersmaecker, Enterprise Lean Agile trainer and founder of Bizzuals and Frank Wesseler, Lean Six Sigma Master Blackbelt, trainer of the bikablo academy, and head of the Global Training Program.

    Group: Max 16 participants

    Registration: Online, easy and convenient via this link. Because we like to make it personal – we will contact you within 48 hours after your subscription was received.

    Questions: Please contact us at

    Copywrite: The bikablo® technique and the training concepts are protected by copyright. Find out more here.


  • Zur Zeit sind keine Termine in dieser Kategorie geplant. ● No dates are planned currently.